Privacy Policy

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address)
• TikTok account information (username, profile data)
• Payment information (processed securely through Stripe)
• Campaign preferences and targeting data
• Communication history with our support team

Automatically Collected Information

• Device information (browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• IP address and general location information
• Cookies and similar tracking technologies

Third-Party Information

• TikTok profile and video data (with your permission)
• Promotion performance metrics from TikTok Ads Manager
• Payment processing information from Stripe

TikTok Integration and Data Handling

Our Role as Service Provider

Viryze acts as a service provider and data processor when handling your TikTok account information. This means:

• You remain the data controller: You own and control your TikTok data at all times
• We process data on your behalf: We only use your TikTok information to provide campaign management services you've requested
• Limited purpose processing: Your data is used exclusively for campaign creation, optimization, and reporting, and emails about your campaigns - nothing else
• No selling or sharing: We never sell your TikTok data to third parties or use it for unrelated marketing purposes

TikTok Data Collection Through Login Kit

We use TikTok Login Kit for authentication and to access your TikTok account information with your explicit consent. When you authorize our application, we collect the following data directly from TikTok:

• Basic Profile Information: Your TikTok username, display name, profile picture, and unique account identifier
• Account Statistics: Your bio, verified status, follower count, video count, like count, and following count
• Video Content: Your public TikTok videos, including titles, descriptions, thumbnails, view counts, and engagement metrics
• Campaign Performance Data: Advertising metrics such as impressions, video views, follower conversions, audience demographics, and cost data from TikTok Ads Manager

How We Use Your TikTok Data

We strictly limit our use of your TikTok data to the following specific purposes:

• Account Management: Creating and managing your Viryze account, authenticating your identity
• Campaign Creation: Displaying your TikTok videos in our interface for campaign selection and configuration
• Performance Optimization: Analyzing campaign performance metrics to optimize audience targeting and budget allocation using AI
• Reporting and Analytics: Generating performance reports showing follower growth, engagement rates, and cost metrics
• Customer Support: Providing technical support and troubleshooting campaign issues when you contact us

We explicitly do NOT: Use your TikTok data to train AI models for other purposes, conduct market research unrelated to your campaigns, share your data with advertisers or data brokers, or use your content for our own marketing without explicit permission.

Who Has Access to Your TikTok Data

Your TikTok information is only accessible to:

• You: Full access to all your data through your Viryze dashboard and account settings
• Viryze Staff: Limited access for authorized support team members only when providing customer service or technical troubleshooting (with appropriate access controls and audit logging)
• TikTok: Campaign configuration data is shared with TikTok through their official APIs to execute advertising campaigns on your behalf
• Infrastructure Providers: Encrypted data stored with secure cloud hosting providers (AWS, Supabase) under strict data processing agreements

No other third parties, advertisers, partners, or external services have access to your TikTok account information.

Data Retention and Deletion

We retain your TikTok data according to the following schedule:

• Active Campaigns: Data is retained for the duration of your active campaigns plus 90 days for reporting and compliance purposes
• Completed Campaigns: Performance data retained for 90 days after campaign completion, then automatically deleted
• Account Deletion: When you delete your account, all TikTok data is permanently deleted within 30 days (except as required by law for financial records)
• Immediate Deletion: You can request immediate deletion of specific TikTok data by contacting privacy@viryze.com

Your Rights and Control

You have complete control over your TikTok data:

• Withdraw Access: Revoke Viryze's access to your TikTok account at any time through TikTok's app settings or your Viryze account settings
• View Your Data: Export all TikTok data we've collected in a portable format through your account settings
• Correct Inaccuracies: Update your TikTok profile information, which will automatically sync to Viryze
• Delete Specific Data: Request deletion of specific campaigns or data points while keeping your account active
• Limit Processing: Pause campaigns to temporarily suspend data collection while maintaining your account

Security Measures for TikTok Data

We implement comprehensive security measures to protect your TikTok information:

• Encryption: All TikTok data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Role-based access controls with multi-factor authentication for staff
• Secure Storage: Data stored in SOC 2 Type II certified data centers with physical and logical security controls
• Regular Audits: Quarterly security assessments and penetration testing
• Incident Response: 24/7 monitoring with automated breach detection and response procedures

Important Security Notes: We never store your TikTok password. We never request private account credentials. All authentication happens through TikTok's official OAuth system.

TikTok's Privacy Policy

Your TikTok account and content remain subject to TikTok's Privacy Policy and Terms of Service. TikTok may collect additional information about your use of our application in accordance with their own privacy practices. For information about how TikTok handles your data, please review TikTok's Privacy Policy at tiktok.com/legal/privacy-policy.

Contact for TikTok Data Questions

If you have any questions about how we handle your TikTok data, wish to exercise your data rights, or need to report a security concern, please contact our privacy team at privacy@viryze.com. We will respond to all requests within 30 days.

How We Use Your Information

We use your information to:

• Provide and maintain our Service
• Create and manage your promotions
• Process payments and prevent fraud
• Optimize advertising performance using AI
• Communicate with you about your account and campaigns
• Provide customer support
• Improve our Service and develop new features
• Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers:

• TikTok (for Login Kit authentication, user data access, and advertising campaign execution)
• Stripe (for payment processing)
• Cloud hosting providers (for data storage and processing)
• Analytics providers (for service improvement)

TikTok Data Sharing: When you connect your TikTok account, we access your data through TikTok's official APIs in accordance with their Developer Terms. We only request the minimum scopes necessary to provide our services. TikTok may collect information about your use of our application in accordance with their Privacy Policy.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure payment processing through PCI-compliant providers

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can request access to your personal information and receive a copy in a portable format.

Correction and Updates

You can update your account information through your dashboard or by contacting us.

Deletion

You can request deletion of your account and personal information, subject to legal retention requirements.

Marketing Communications

You can opt out of marketing emails by following the unsubscribe link or contacting us directly.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.